Registration & Cancellation Policies
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Deposit and Registration is an easy 3-step process
- Navigate to the trip you wish to join and click the green “Book Your Trip Now” button and complete the simple form.
NOTE: We use the Paypal Payment System Portal. You do not need a Paypal account, so if asked, just click on “Don’t have a Paypal account? link”
- Follow instructions to make your CREDIT CARD PAYMENT for the trip deposit(s)
- Once deposit is complete you will be shown a link to our Secure On-Line Client Information Form to finalize your space on the trip
If you miss the link on the page or do not have the required information on hand, an automated email with the link will also be sent. You may also return to this page and click this link: Secure On-Line Client Information Form
Here is the fine print required by our insurance company!
Since our programs specialize in viewing wildlife, every effort is made to plan programs where wildlife is known to exist. However, the animals we visit live wild and free and we cannot fully predict or control their migratory patterns (nor would we want to). In an attempt to locate wildlife which may have deviated from its normal pattern or in the interest of traveler comfort or safety, we may be required to make reasonable changes in itineraries. If it is necessary to change hotels, boats or other facilities, comparable accommodations will be substituted wherever possible. If such changes or fluctuations in exchange rates occur, additional costs may require the program fee to change with little or no notice.
Terms & Conditions
Wildside Enterprises, Inc. DBA Wildside Nature Tours “Wildside” and our cooperating agents make every effort to select reliable suppliers and contractors to provide air and other transportation, hotels, guides, and other travel related services; we do not assume responsibility, directly or indirectly, for any loss, damage or injury to property or person in connection with such services. Each traveler agrees not to hold Wildside, its owners, employees, agents or representatives liable, in the absence of their own gross negligence, for any loss or injury, expense, or damage which results directly or indirectly from any act or omission of any person or firm which is to or does provide goods or services in connection with the trip or with any available option.
Wildside and its cooperating agents shall not be liable for circumstances arising as a result of Acts of God, weather, detention, annoyance, delays and expenses arising from quarantine, strikes, theft, pilferage, force majeure, military, political or terrorist action, civil disturbances, government restrictions, failure of any means of conveyance to arrive or depart as scheduled, discrepancies or changes in transit over which they have no control. Wildside reserves the right to change the program fee, dates or itinerary with little or no notice. If such changes do occur, no refunds will be made beyond those described in our cancellation policy and Wildside will not be liable for expenses incurred as a result of the change (such as air ticket change fees, etc.).
Safety & Trip Enjoyment
Wildside plans these trips in natural areas where the environment can sometimes lead to unpredictable conditions. To avoid possibly dangerous situations, both for our travelers and the animals, it is extremely important that all travelers obey the rules and regulations set forth by the Tour Leaders and/or Local Guides. We reserve the right to prohibit any traveler from continuing on a journey if, in our opinion, that traveler’s actions pose a threat to the safety of themselves, others, or to the wildlife, or if that traveler’s actions or behaviors are seriously jeopardizing the enjoyment of the trip for others.
Participation in the program will require that travelers sign releases and covenants not to sue Wildside or its participating agents in the absence of their own gross negligence. On advancement of a deposit, the traveler agrees to be bound by the terms and conditions set forth above.
The information in our brochures is prepared well in advance of departure dates. Due to the nature of the programs we provide, hotels, modes of transportation, and, in some cases, itineraries change. If this does occur, we will attempt to provide similar facilities but are not always able to do so. We hope you understand.
Cancellation & Refund Policies
We understand how disappointing it is for travelers in the event they are forced to cancel their adventure, especially one that they have been looking forward to for a long time. But we too plan for these adventures for quite a long period prior to departure and must continuously send non-refundable payments to hotels and suppliers of transportation. Therefore we must strictly adhere to our Cancellation & Refund Policy for all travelers.
The following are cancellation policies for our adventures
All cancellations must be made in writing. Unless clearly noted otherwise on the specific tour’s web page description, all cancellations made outside the deadlines listed below require a $100 cancellation fee to cover administrative costs.
For all of our land-based trips, cancellations made less than 120 days prior to departure date require a loss of 100% of the entire program fee including all extensions.
For our boat-based tours (Galapagos, Amazon, Alaska, Dry Tortugas, etc.), cancellations made less than 180 days prior to departure date require a loss of 100% of the entire program fee including all extensions.
We strongly suggest purchasing travel insurance (see our Why Buy Trip Insurance page) in case of emergency or your need to cancel your trip before or during the tour. Visit CSA Travel Insurance online or call them toll free at 1.800.873.9855 for more information and cost. If they ask for our Agent Producer Code, it is: 71633447.
PLEASE NOTE: ALL BOAT BASED TOURS REQUIRE TRIP INSURANCE TO BE PURCHASED—NO EXCEPTIONS!
Binding Arbitration and Waiver of Class Actions
I agree that any disputes concerning Wildside’s Terms & Conditions, this Agreement, literature regarding the Trip, or the Trip itself, shall be resolved by binding arbitration pursuant to the Federal Arbitration Act, 9 U.S.C. §§ 1-6, either pursuant to the then-existent commercial rules of the American Arbitration Association (AAA) or the Comprehensive Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc. (JAMS). These proceedings shall be governed by the substantive, but not procedural, law of the State of Pennsylvania, shall apply without any consideration or regard to the Pennsylvania Revised Uniform Arbitration Act, and shall take place in Montgomery County, Pennsylvania. The arbitrator and not any federal, state or local court or agency shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, conscionability, or formation of this contract, including, but not limited to, any claim that all or any part of this contract is void or voidable. By agreeing to these terms and conditions, I, as well as Wildside, waive our right to a trial by jury.
THIS RELEASE PROVIDES FOR THE EXCLUSIVE RESOLUTION OF ANY DISPUTES THROUGH ARBITRATION ON A GUEST’S OWN BEHALF INSTEAD OF THROUGH ANY CLASS OR REPRESENTATIVE ARBITRATION OR LAWSUIT. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST ANY RELEASED PERSON WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT IN COMBINATION WITH OTHER GUESTS WHO ARE NOT FAMILY MEMBERS OR AS A MEMBER OF ANY PUTATIVE OR CERTIFIED CLASS OR AS PART OF A CLASS ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. GUEST ALSO AGREES THAT THE ARBITRATOR SHALL HAVE NO AUTHORITY TO ARBITRATE CLAIMS ON A CLASS OR CONSOLIDATED BASIS.